FAQ

You may apply online by visiting our leasing portal. Please contact the leasing office for additional questions.

We offer a variety of lease terms, including short-term and standard options, to accommodate different move-in timelines and living needs. Availability may vary by apartment.

Yes. Available lease terms offered at this community include short-term options. Please contact the leasing office for specific lease term details.

Please contact the leasing office to discuss early lease termination.

Yes, renter's insurance is required. For details, please contact our leasing office.

All leases require a 60 day notice to vacate. Please contact leasing office for additional questions.

Residents are responsible for setting up electric service directly with ComEd and internet/cable directly with Comcast. Residents are responsible for set up with these companies prior to move-in. All other utilities, including water, gas, and sewer, are rebilled through RUBS (Ratio Utility Billing System) and set up by the management office.

The following Cable/Internet providers are available at our community: Comcast Xfinity. For more information, please contact the leasing office.

" Rent is due on the 1st and is considered late on the 6th. You may pay your rent online by visiting our resident portal. If you have further questions, you may contact our leasing office team."

Yes, we are proud to offer employer discounts. Please contact the leasing office for a full list of discounts and concessions offered for preferred employers.

Our apartment homes do not come furnished, but we can refer you to CORT for furniture rentals.

All apartment homes in the community include in-home laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.

All apartment homes will include the following appliances: microwave, dishwasher, stove/oven, refrigerator, in-unit washer & dryer, garbage disposal. For more information regarding what is included in each apartment home, check out our Features and Amenities page.

Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.

No, ceiling fans are not available within your apartment. For information regarding apartment home features, please visit the Features & Amenities page.

The closest parking options at our community include both reserved and unreserved spaces located in the attached 217 W Washington public garage, which is managed by IPARKIT. Additional fees will apply. Please contact the leasing office for more information.

Yes! Our community offers a variety of amenities for residents to enjoy, including an outdoor swimming pool, steam rooms, a fully equipped fitness center, yoga studio, and conference rooms. Shared spaces include a resident social lounge, library, and a beautifully landscaped garden terrace designed for relaxation and socializing. Residents also have access to a coffee station, printing station, social kitchen, and our onsite Guest Suite. Please contact the leasing office for more information about our community amenities.

Our community offers a rentable amenity space for residents of the community. Please contact the leasing center for more information about rates and availability.

We are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please review our pet policy, or contact the leasing office today. (Link to pet policy on website).

" There are unreserved spaces located in the attached 217 W Washington public garage, which is managed by IPARKIT. Rates and availability are subject to change based on demand. "

Yes,  215 WEST is located in the heart of the Loop, just steps from top restaurants, cafes, grocery stores, theaters, entertainment venues, shopping, and public transit. Contact the leasing office for more information about nearby dining, cultural attractions, and local services.

All individuals 18 years of age or older are required to complete an application, receive approval, and be listed on the lease. Additional information regarding leasing an apartment with roommates is available within our leasing portal. For further details, please contact our leasing office team members.

The maximum number of occupants per apartment is determined by the unit size and local occupancy guidelines. please contact the leasing office for specific limits for each apartment type. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.

Our community welcomes guests! Residents are responsible for and must accompany their guests in their apartments and throughout all common areas. For any guest restrictions, please refer to your lease agreement or contact our leasing office team. Don’t forget to ask about our onsite Guest Suite!

Guest parking is available at the community. Guests may park in designated guest parking areas; additional requirements, time limits, or restrictions may apply depending on community guidelines. Contact the leasing office to find more information about our guest parking policy.

This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.

Friends make the best neighbors! Our community offers a $750 referral bonus for eligible resident referrals. See a team member for more details.

Our community and apartments are 100% smoke-free to promote a clean, healthy living environment. Smoking is prohibited within designated distances of residential buildings.

Yes! 215 WEST hosts a variety of resident events throughout the year to foster community and connection. Monthly events include holiday parties, summer socials, trivia nights, sip & paint, off-site happy hours, breakfast on the go, holiday wrapping stations, and even “Pet of the Month” celebrations. Residents also enjoy weekly complimentary instructor-led fitness classes and much more! Event schedules and updates are shared via email and the community calendar, so residents can stay informed and get involved!

Immerse yourself in the modern urban experience at 215 West Apartments, where a curated selection of upscale amenities awaits you. Check out our Amenities Page for more information.

We provide thoughtfully designed apartment layouts to suit various lifestyles—from efficient studios to spacious studio, one-, two-, and three-bedroom apartments. Detailed information is available on our Floor Plans Page.

215 West Apartments is a pet-friendly community! We offer a dog park and dog run for your furry friends to enjoy.

Come experience 215 West Apartments in person—just use our Schedule a Tour to request a tour.

215 West Apartments is located in Chicago, IL, and offers residents access to a vibrant urban lifestyle. To learn more about our location and the surrounding neighborhood, please visit our Location Page.